Please make sure you have confirmed the withdrawal by using the link from the confirmation email sent to you. The link is valid for 30 minutes, and if you submitted the withdrawal longer than 30 minutes ago, you should cancel the withdrawal by clicking the small 'X'. The balance will be credited to your account so that you can submit a new withdrawal. This time, ensure you read the instructions and confirm the withdrawal by email.
Txbit Academy, how to withdraw?
https://txbit.academy/how-to-withdraw